Contact EuroFlyDeals

Best way to reach us

Email: info@euroflydeals.co.uk

• General enquiries: Questions about our route guides, travel tips, or site features.
• Partnerships & collaborations: Proposals from airlines, hotels, tourism boards, or tools that improve planning and price discovery.
• Media & press: Requests for quotes or commentary on fare trends, booking strategies, and city‑break planning.
• Privacy requests: Data access or deletion requests (see the instructions below for the details we need).

When contacting us, please include a clear subject line (e.g., “Partnership proposal: Fare calendar widget for London routes”). It helps us route your message quickly to the right person.

Response times & availability

We monitor the inbox Monday to Friday, excluding UK public holidays. Most messages are answered within 1–2 business days. Time‑sensitive media requests are prioritised—please indicate your deadline in the subject line.

What we can and can’t help with

We’re a travel information site, not a ticketing agent. While we share tips on finding deals and avoiding common fees, we cannot access your booking or change tickets on your behalf. For issues with an existing reservation, contact your airline, OTA, or insurance provider directly.

• We can help with: understanding baggage rules, picking the most practical airport, planning a weekend itinerary, choosing flight times that minimise risk of disruption, and comparing total journey costs.
• We can’t help with: account logins, refunds, flight changes, visa decisions, or customer service matters for third‑party companies.

Partnerships & collaboration

We’re open to relevant partnerships that genuinely improve the travel planning experience—such as data tools, fare insight products, airport transfer services, or city passes. We do not sell placements that could mislead users, and all collaborations must align with our editorial standards. Paid partnerships are disclosed and affiliate links are clearly labelled, in line with CMA guidance and our Privacy Policy.

When pitching, please include:

1. A short summary of your product or service and how it helps our audience.
2. Any trial access, demo links, or media kit.
3. Suggested content angles (e.g., “How to connect through hub X with a single ticket”).

Corrections & feedback

We strive for accuracy and clarity. If you spot an outdated fare example, changed baggage rule, or a broken link, please email the page URL and a short description of the issue. We’ll verify and update quickly. See also our About page for our editorial standards.

Privacy & data requests

To request access to or deletion of personal information we hold, email info@euroflydeals.co.uk with the subject “Privacy Request” and include:

• Your full name and the email address you used when contacting us previously (if any).
• A clear description of the request (access or deletion).
• Any relevant context (e.g., approximate date you contacted us).

We only keep minimal correspondence to operate the site and respond to enquiries. For full details, see our Privacy Policy.

Accessibility

We aim to make our content usable for everyone. If you experience a barrier—contrast, keyboard navigation, or mobile layout—please let us know. We prioritise fixes that improve accessibility and readability on smaller screens.

Complaints process

If you feel we’ve made a material error or not responded adequately, reply to your original thread with “Complaint” in the subject line. A senior editor will review the case and respond with next steps. We take all good‑faith complaints seriously and use them to improve our processes.

Company information

EuroFlyDeals is operated by VisaHelpNow Limited. We are an independent editorial site. We do not sell flights or hotels and we are not a travel agency. Our content is designed to help you make sense of options and travel more confidently.